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ISO Training

ISO Quality Training, ISO Interanl Auditor Training, ISO 9001 Training

Delpha Quality Consulting is dedicated to providing you with the highest quality ISO training in the most convenient manner. Courses are custom designed to support ISO implementation and provide long term organizational benefit. Delpha Quality Consulting uses the latest in adult learning principles in the development and presentation of its training programs and focuses on the principle of "learn and do".

Student learning and skill acquisition are imbedded through the use of the Deming Cycle (PDCA Model):

  • Plan - Students understand what they are about to learn and why.
  • Do - They acquire the knowledge or skill.
  • Check - They verify the acquisition of the knowledge or skill.
  • Act - And they practice the skill in a real world, company specific activities.

ISO Quality Training Methodology
The ISO training teaching methodology for our ISO 9001 training courses include class room sessions, group exercises, case studies, situational simulations and takes advantage of over 20 years of experience to present real world examples participants can easily relate to. Group discussions and interactions are especially emphasized for greater internalization of the topics covered. Delpha Quality Consulting delivers targeted and actionable content at key stages of the project. The goal is long-term knowledge retention, improved subject mastery and improved on-the-job performance.

We customize every ISO training activity to the exact needs and objectives of our clients. Because we are a full-service, end-to-end provider of ISO 9001 implementation and continual improvement services, we move your company beyond canned courseware and simple classes to strategic learning that not only makes a difference to your ISO implementation, but saves time and money over the long term.

Building effective ISO 9001 management and audit skills start with effective training. Our training activities help you develop and refine the skills you need to establish, implement and manage your QMS more effectively.

ISO 9001 Internal Auditor Training
Delpha Quality Consulting offers internal auditor training to help customers continually improve the effectiveness of their quality management systems.

ISO 9001 2008 Training and Other ISO Standards
Your company will need to be re-certified to ISO 9001 2008 before January 1, 2011. Delpha Quality Consulting has developed training to assist with this upgrade.

Delpha Quality Consulting offers ISO training for all ISO standards, including:

  • AS 9100
  • ISO 13485
  • TS 16949
  • ISO 14001
  • ISO 17025

ISO Quality Training Terminology
Many customers refer to ISO 9000 training, but training is necessary specifically for the requirements document in ISO 9001. Also, some searchers look for Total Quality Management training when they really need ISO quality training.



1.  "Delpha Quality Consulting's training course on Root Cause Analysis and its importance in CAPA is one of the best, most focused and most useful courses of its type we have ever attended.  Using a few examples that we provided in advance, Mike Delpha was able to present the subject matter in the context of real problems in the real world that our people could relate to thoroughly.  Instead of presenting a textbook lecture Mike was able to give our people a real world understanding of effective root cause analysis.  In addition, Mike's presentation style was exceptionally effective and engaging as evidenced by the attentiveness and participation of a large group of people who are not accustomed to sitting in a classroom setting for an extended period.  We highly recommend Mike Delpha for training in root cause analysis, problem solving and related topics".  Philip A. Dix, Technology Manager - LTL Color Compounders, Inc., 20 Progress Drive, Morrisville, PA 19067.

2.  "You honestly never know what kind of product you are going to get (or the quality of that product) when you recruit a consultant to perform training, especially when there is no previous knowledge or experience of their prior performance.  This is the circumstance through which I hired Mike Delpha.  I needed an audit training class set up quickly at our facility.  It needed to accomodate about 5-6 people and it needed to be specialized by encompassing two of the unique ISO related Standards.  Because he agreed to these parameters, we recruited Mike with no great sense of what knid of product we would receive. 

I can tell you that we were extremely pleased with the results.  The diverse subject matter that we required was covered masterfully.  Mike's ability to customize the required content that we needed addressed alone made the investment worthwhile.  The experiences he drew from were clearly understandable, timely and relevant.  He made what can often be considered very oblique information interesting and at times entertaining. In the area of quality training expertise, I would say there are few better than Mike Delpha".  Tom Wilson, Quality Manager - The Jade Corporation, 3063 Philmont Avenue, Huntingdon Valley, PA 19006-4269.

3.  "Mike did a great job presenting the cusomized training material and keeping the audience engaged."  Quality Manager - Oberthur Technologies, Exton, PA.

Contact Delpha Quality Consulting for ISO Quality Training
Please Contact Us for assistance with your ISO 9001 quality training.